Carriage Terms

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These Carriage Terms (Shipping Terms & Policy) outline the shipping policies for Archiroast. By placing an order on archiroast.com, you agree to these terms. Please read them carefully to understand how your order will be processed and delivered.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country/region and the total weight of the package. The final shipping cost, along with any applicable taxes, is displayed clearly before you confirm your payment.

We occasionally offer free shipping for orders exceeding a certain threshold. These promotions are valid for specific regions and product categories and will be indicated on the website or during checkout.

Please note that shipping costs are generally non-refundable. If you refuse to accept delivery of a package or cancel an order after it has been shipped, you may be responsible for the original shipping charges and any return shipping fees.

Shipping Methods

Archiroast offers several shipping classes to accommodate different delivery needs. The availability of these methods may vary depending on your destination. All shipments include a tracking number for your convenience.

• Standard Shipping: Estimated delivery within 7-21 business days. This is our most economical option for non-urgent deliveries.
• Expedited Shipping: Estimated delivery within 5-12 business days. A faster option for those who need their items sooner.
• Express Shipping: Estimated delivery within 3-7 business days. Our fastest service for urgent orders.

Shipping Destinations

We ship internationally to the countries and regions listed at checkout. Customers are encouraged to verify shipping availability for their specific location during the ordering process.

We strive to ship to as many destinations as possible, including APO/FPO military addresses where carrier services allow. However, Archiroast reserves the right to decline shipping to certain regions due to legal restrictions, carrier limitations, or high risk of loss.

Order Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Processing times do not include weekends or public holidays. If an order is placed on a weekend or holiday, it will begin processing on the next business day.

During peak seasons, such as major holidays or sales events, processing times may be extended due to high order volume. We appreciate your patience and will do our best to dispatch your order as quickly as possible.

Delivery Timeframes

The delivery timeframe depends on the shipping method selected and the destination country. The estimates provided in the “Shipping Methods” section are approximations and are not guaranteed.

While we aim to deliver within the stated timeframes, Archiroast is not responsible for delays caused by customs clearance procedures, adverse weather conditions, or carrier issues. Transit times may vary slightly from the estimates provided.

Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment directly through the carrier’s website.

Please note that it may take 24-48 hours for tracking information to become available after you receive your confirmation email. If you do not see updates within this window, please allow a bit more time for the carrier’s system to process the initial scan.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Archiroast is not responsible for any delays or issues related to customs clearance. We recommend checking with your local customs office to determine the applicable duties and taxes before placing an order. Please note that we cannot mark packages as gifts or declare a lower value to avoid these fees, as this is against international trade regulations.

Lost, Damaged, or Delayed Shipments

If your package appears to be lost, damaged, or significantly delayed, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and resolve it as quickly as possible.

While we are committed to ensuring your satisfaction, Archiroast is not liable for delays caused by the carrier or customs authorities. We will assist in filing claims with the carrier when applicable, but the final resolution depends on the carrier’s policies.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping addresses at checkout. Archiroast is not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned to us due to an incorrect or incomplete address, the customer may be charged for additional shipping costs to reship the order. If you realize you have provided an incorrect address, please contact us immediately. We will do our best to update the information before the order is dispatched.

Contact Us

If you have any questions about our Carriage Terms or your shipment, please contact us using the details below:

For more information, please visit our website at archiroast.com.