Archiroast Refund and Returns Policy

Last Updated: [Date]

Thank you for shopping at archiroast.com. We hope you love your new apparel. However, if you are not completely satisfied with your purchase, we have established this Refund and Returns Policy to ensure a smooth and transparent process for you. Please read this policy carefully before making a purchase.

Return Policy Overview

We strive to make your shopping experience enjoyable and risk-free. Archiroast accepts returns for both refunds and exchanges. When initiating a return, you may choose to have your money refunded to the original payment method used for the purchase, or you may opt for store credit, which is often processed faster. Please note that all returns are subject to the conditions outlined in this policy.

Return Window

You have 30 days from the date your package is delivered to initiate a return. It is important to note that the return window begins on the delivery date, not the order placement date. Returns requested after this 30-day period will not be accepted, and items returned outside this window will be considered final sale.

Restocking Fee

To cover administrative and handling costs, a restocking fee of 15% may apply to certain returns. This fee will be deducted from your total refund amount. Additionally, original shipping costs incurred during the initial purchase are non-refundable. Customers are responsible for the cost of return shipping unless the return is due to an error made by Archiroast (such as a damaged or incorrect item).

Return Eligibility and Conditions

For an item to be eligible for a return, it must meet the following strict conditions:

• The item must be unworn, unwashed, and in the same condition that you received it.
• All original tags and labels must be attached and intact.
• The item must be packaged in its original packaging or a secure equivalent to prevent damage during transit.
• Items must be free from any strong odors, including but not limited to perfume, smoke, or detergent scents. Items with detectable odors will be rejected.
• Archiroast reserves the right to inspect all returned items and may reject any return that does not meet these criteria.

Non-Returnable Items

Not all items are eligible for return. The following categories are strictly non-returnable:

• Final sale items and clearance merchandise.
• Personalized, custom-printed, or monogrammed items.
• Gift cards and digital download products.
• Underwear, swimwear, or intimate apparel for hygiene reasons.
• Any item explicitly marked as “Non-Returnable” on the product page at the time of purchase.

How to Initiate a Return

Please follow these steps to initiate a return process:

1. Contact Customer Service: Reach out to us using the contact details provided in the

   Our Store Global

   📍 Address: 4169 Mcgowen St, Corona, United States

   📧 Email: contact@archiroast.com

   📞 Phone: (949) 228-5136

   🌐 Web: archiroast.com

   shortcode to request a Return Authorization (RA) number. You must provide your order number, the specific item(s) you wish to return, and the reason for the return.
2. Receive RA Number: Our team will review your request and typically issue an RA number within 1-2 business days. You will also receive detailed return instructions via email.
3. Prepare Your Package: Once you have the RA number, pack your items securely. Ensure the RA number is included inside the package or clearly written on the outside, as per the instructions received.
4. Ship the Return: Send the package to the return address provided in the instructions via

   Our Store Global

   📍 Address: 4169 Mcgowen St, Corona, United States

   📧 Email: contact@archiroast.com

   📞 Phone: (949) 228-5136

   🌐 Web: archiroast.com

   . Please note that returns sent without a valid RA number may be refused or delayed in processing.

Return Packaging and Shipping

We recommend using the original packaging if available, or a sturdy box with sufficient padding to protect the items during transit. You are responsible for selecting a secure shipping method that includes tracking and insurance. Archiroast is not responsible for packages that are lost or damaged in transit while being returned by the customer. Please keep your return tracking number until the refund has been fully processed, as it serves as proof of shipment.

Refund Processing

Once your returned item arrives at our warehouse, it will be inspected to ensure it meets the eligibility conditions. Refunds are typically processed within 5-10 business days after the inspection is complete. If you chose a refund to the original payment method, please allow additional time for your bank or credit card issuer to post the transaction to your account. If you opted for store credit, it will usually be issued within 1-2 business days. You will receive a confirmation email once the refund or credit has been processed.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 7 days of delivery. You may be asked to provide clear photographs of the damage or defect to help us assess the situation. Upon verification, Archiroast will arrange for a free replacement or issue a full refund, including all original shipping costs. We will cover the cost of return shipping for any defective items.

Wrong Item Received

In the unlikely event that you receive the wrong item (e.g., wrong size, color, or product entirely), please notify us within 7 days of delivery. We will promptly send the correct item to you at no additional cost. Alternatively, you may request a full refund. As with defective items, Archiroast will cover all return shipping costs associated with sending back the wrong item.

Order Cancellation

You may cancel your order within 12 hours of placing it, provided the order has not yet shipped. To request a cancellation, please contact customer service immediately using the details in

. Once an order has entered the shipping process, it cannot be cancelled, and you must wait for delivery to initiate a return according to the standard return policy.

Exchange Policy

We offer exchanges for different sizes or colors of the same item, subject to availability. If the new item is more expensive, you will be charged the difference. If the new item is less expensive, the difference will be refunded to your original payment method. Exchanges generally follow the same timeline as returns, and return shipping costs are the customer’s responsibility unless the exchange is due to a company error.

Contact Us

If you have any questions regarding our Refund and Returns Policy, please contact us using the details below:

You can also visit our main website at archiroast.com for more information.